Referrals/Intakes
RO Referrals/Intakes
Anyone concerned about a child or youth’s behavior – including parents, caregivers, pediatricians, Child Protective Services (CPS), social workers, teachers, Healthy Start coordinators, school counselors, and other mental health professionals should call (916) 875-1055 or go to the website: Behavioral Health Services-Screening And Coordination (BHS-SAC) to view the Adult and Child Mental Health Provider Open Assessment Hours List. You may also call our River Oak main line (916) 609-5100.
River Oak encourages you to consider a referral if a child or youth’s behavior is impairing how they function at home, school, or in the community.
Examples include:
Disruptive behaviors
Poor school performance
Significant conflict with friends/classmates, siblings, parents, and teachers
Challenging life experiences, including trauma and abuse
When you call, you will be asked to provide information about the situation so that they can determine need and eligibility for behavioral health services. Full-scope Medi-Cal coverage is required for services.
Safety & Supervision:
We offer telehealth and in-office appointments: To ensure a safe office environment, children under the age of 12 must be accompanied and supervised by a responsible adult while in the waiting room and throughout the visit. Please plan accordingly for childcare or let us know ahead of time so we can discuss alternatives.
At this time you may request services through River Oak Center for Children as your provider of choice.
River Oak Telehealth and Drop-in Intake Sessions:
We provide telehealth services, in-person office, and community-based appointments. New referrals can be obtained through the Sacramento County BHS-SAC Team or directly with River Oak through tele-health or drop-in office intakes.
If you are joining us via tele-health, find a private, quiet space where you will not be interrupted. Some find it helpful to use earbuds/earphones to increase privacy. It is important that you feel comfortable and have privacy to focus on your health concerns. Sometimes people like to join via telehealth from their car. We insist that you are not in a moving vehicle, and that your car be parked during the session.
Youth under age 21 who live in Sacramento County and have full-scope Medi-Cal, may drop in to enroll in FIT mental health services. The parent/legal guardian must attend with youth under the age of 18.
Please have your photo ID and Medi-Cal insurance card available at the start of the session.
If you have an emergency, please dial 9-1-1. If you have your clinician’s phone number, please contact them directly. For further assistance, please call our main number: (916) 609-5100.
River Oak will be closed on November 27th and 28th:
River Oak FIT North program is accepting new clients this week:
- Tuesdays Telehealth 2:30PM -5:30PM https://riveroak-org.zoom.us/j/87181151426
- Thursdays 1:00 PM – 3:00 PM in person
- Friday 9:00 – 11:00 AM in person
In person at 5445 Laurel Hills Drive, Sacramento, CA 95841
River Oak FIT South program is accepting new clients this week:
- Tuesdays Telehealth 2:30pm -5:30pm https://riveroak-org.zoom.us/j/87181151426
- Thursdays 1:00 PM – 3:00 PM in person
- Friday 8:00 – 10:00 AM in person
In person at 9412 Big Horn Blvd., Suite 6, Elk Grove, CA 95758
Feel free to call (916) 609-5100 for more information.
Sacramento County BHS-SAC:
Call (916) 875-1055 or go to the website: Behavioral Health Services-Screening And Coordination (BHS-SAC) to view the Adult and Child Mental Health Provider Open Assessment Hours list.
Family Resource Center
Early Head Start Home Visitation
For qualification and enrollment information:
-Pregnant moms and families with children ages 0-3 and foster families with a child 0-3 are eligible. Children with special needs or diagnosed disabilities are welcomed. Federal family income guidelines for Head Start Programs apply (foster children ages 0-3 qualify regardless of foster parents’ income).
Referral Form: River Oak Center for Children Early Head Start
Jocelyn O’Neal (916) 226-2723 Birth and Beyond Family Resource Center
For program information:
-No income qualifications are applied to participate in programs. Parenting classes meeting court requirements are offered at no cost to the family. Home Visitation, Parenting Workshops, School Readiness and Crisis Intervention advocacy and resources are also offered at no cost.
Referral Form: Resource Center Birth and Beyond Interest Form
Call (916) 226-2725
In collaboration with Sacramento County Department of Health & Human Services Division of Behavioral Health Services and First 5 Sacramento Commission
To Review for Intake Session
- 01 Informed Consent
- 01S Informed Consent – Spanish
- 02 Consent to Treat Minor Children
- 02S Consent to Treat Minor Children – Spanish
- 03 Acknowledgement of Receipt
- 03S Acknowledgement of Receipt – Spanish
- 04 Financial Information Form
- 04A UMDAP Worksheet Juvenile Justice Diversion & Treatment Program (JJDTP)
- 04B UMDAP Fee Waiver Request JJDTP
- 05 Request to Communicate Electronically
- 05S Request to Communicate Electronically – Spanish
- 06 Mental Health Service Expectations
- 06S Mental Health Service Expectations – Spanish
- 07 Attendance and Safety Agreement
- 07S Attendance and Safety Agreement – Spanish
- 08 FIT- After Hours Resource Flyer
- 08S FIT- After Hours Resource Flyer – Spanish
- 09 ICS Division – On-Call System Flier
- 09S ICS Division – On-Call System Flier – Spanish
- 10 Authorization to Release and Exchange Private Health Information
- 10S Authorization to Release and Exchange Private Health Information – Spanish
- 11 Guidelines for Use of Telehealth Services
- 11S Guidelines for Use of Telehealth Services – Spanish
- 12 River Oak Consent for Telehealth
- 12S River Oak Consent for Telehealth – Spanish
- 13 Pediatric Symptom Checklist (PSC-35)
- 13S Pediatric Symptom Checklist (PSC-35) – Spanish
- 14 Pediatric Symptom Checklist (PSC-35) Youth
- 14S Pediatric Symptom Checklist (PSC-35) – Spanish
For Families to Keep:
- 01 Emergency Card For Your Use
- 02 Explanation of Transportation Benefits and Medi-Cal Behavioral Health Quick Guide
- 02A MediCal Behavioral Health Quick Guide
- 03 Sacramento County Notice of Privacy Practices
- 03AS River Oak Notice of Privacy Practices
- 03AS River Oak Notice of Privacy Practices – Spanish
- 03B Guide to MediCal Mental Health Services
- 03BS Guide to MediCal Mental Health Services – Spanish
- 03C Advance Medical Directive Brochure
- 03CS Advance Medical Directive Brochure – Spanish
- 03D Medi-Cal Provider List
- 03DS Medi-Cal Provider List – Spanish
- 03E California Voter Registration Online Link
- 04 NIMH Answers Questions about Suicide
- 04S NIMH Answers Questions about Suicide – Spanish
- 05 River Oak Family and Youth Advocate Brochure
- 05A Sacramento County Member Rights & Problem Resolution Guide
- 05AS Sacramento County Member Rights & Problem Resolution Guide – Spanish
- 06 Sacramento County Grievance Form
- 06S Sacramento County Grievance Form – Spanish
- 07 How to Report a Complaint
- 07S How to Report a Complaint Spanish
- 08 Infection Control 2020
- 09 HMIS Consumer Privacy Notice
- 10 Birth and Beyond Brochure
- 10S Birth and Beyond Brochure Spanish
Other Documents
- Lock Box Release from Liability
- Medi-Cal Eligibility Guide
- Owner Responsibilities of a Service-Assistive Animal
- Patient Health Questionnaire 9 (English)
- Patient Health Questionnaire 9 (Spanish) for the USA
- Patient Telehealth Instructions
- Patient Telehealth Instructions (Spanish)
- Psychiatric Advance Directive
- Psychiatric Advance Directive (Spanish)
- Letter of Assurance (English)